Products manufactured by Research Electronics International are warranted against manufacturer’s defects for one (1) year from the date of purchase. This warranty covers manufacturer’s defects only and does not cover battery replacement, normal wear and tear, equipment misuse or mishandling, damage from electrostatic discharge (ESD), or other damage.
The customer is responsible for shipping expenses to REI and any customs or duties that may apply. REI will cover expenses to return a repaired product to a customer under an approved warranty claim during the one year period.
Customers must have a Return Merchandise Authorization (RMA) number before returning any products. Instructions for obtaining an RMA can be found here.
REI products are designed and intended for legal commercial applications, however because laws and regulations vary from state to state and country to country, it is the sole responsibility of the purchaser and user/operator to check and comply with all applicable laws and regulations for the possession and operation of this equipment before and after making a purchase.