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Home  /  Support  /  Contact Technical Support

Contact Technical Support

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  • During our normal business hours (Monday – Friday 8:00 A.M. – 4:00 P.M. CST) there is a technical group available for support by phone at (800) 824-3190 (U.S. only) or +1 (931) 537-6032. You will typically speak with one of the product designers or your call will be directed to one of the qualified technicians that build and test the equipment. At the current time, there is no charge for over the phone technical advice.

    Alternately, you may request technical support using this form:

  • Product upgrade, power, sensitivity, damage, system error, etc.; please also indicate if the issue is intermittent
  • This field is for validation purposes and should be left unchanged.
     
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REI - Research Electronics International
  • Products
    • RF Detection
      • OSCOR® Blue
      • OSCOR® Green
      • MESA® 2.0
      • ANDRE®
      • TTK – Tactical TSCM Kit
      • Back
    • NLJDs
      • ORION® HX Deluxe
      • ORION® 2.4 HX
      • ORION® 900 HX
      • Back
    • Telephone Inspection
      • TALAN® 3.0
      • Back
    • Audio Security
      • CMA-100
      • ANG-2200
      • Back
    • Video Inspection
      • Hawkeye® V3 HD Video Borescope
      • Back
    • Physical Inspection
      • Inspection Toolkit
      • Ultraviolet Inspection
      • Back
    • REQUEST A PRICE QUOTE
    • DOWNLOAD FULL LINE BROCHURE
    • Back
  • Training
    • Information
      • REI Training Center
      • Upcoming Training Courses
      • Training Instructors
      • Trainee Information
      • Back
    • Level 1 Training Courses
      • Countermeasures Core Concepts
      • Spanish Training Package
      • TTK – Course
      • Back
    • Level 2 Training Courses
      • RF OSCOR
      • RF MESA
      • TALAN Telephone Countermeasures
      • Back
    • Level 3 Training Courses
      • RF Certification
      • TALAN Certification
      • Advanced Equipment Use
      • VoIP Plus+
      • Spanish VoIP Plus+
      • Back
    • Product Familiarization E-Training
    • Online Seminars
    • Back
  • Support
    • Downloads
    • Warranty Information
    • Product Returns
    • Shipping Guidelines
    • Battery Information
    • Contact Technical Support
    • Frequently Asked Questions
    • Discontinued Products
    • Back
  • Company
  • Contact
  • News
    • News Item
    • Newsletter
    • Product Introductions
    • Tech Notes
    • Press Releases
    • Spy Stories
    • Newsletter Signup
    • Back
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    • Back